Shipping policy
Shipping Policy
Thank you for visiting and shopping at The Birder Gift Shop! We strive to provide an excellent shopping experience and deliver your products in a timely manner. Below is important information about our shipping process:
Order Processing Time
All orders are processed within 2-7 business days.
Once your order is processed, you will receive a shipping confirmation email with tracking details (if applicable).
Shipping Times
Since our products are made on demand and shipped directly from our production partners at Printify, shipping times vary depending on the destination:
- United States: 3-7 business days
- Canada: 5-10 business days
- International: 10-30 business days
Please note that shipping times are estimates and may vary due to factors outside of our control, such as customs processing or carrier delays.
Shipping Rates
Shipping costs depend on the product, shipping destination, and the quantity ordered. The shipping fee will be calculated at checkout and displayed before you complete your purchase.
Customs and Import Taxes
For international orders, buyers are responsible for any customs and import taxes that may apply. [Your Store Name] is not responsible for delays caused by customs.
Order Tracking
If your order includes tracking, the tracking information will be provided via email once the product is shipped.
Changes or Issues with Orders
- If you need to make changes to your shipping address, please contact us at info@birdergiftshop.com within 24 hours of placing your order.
- If you experience any issues with your order, such as incorrect or missing items, please reach out to us within 14 days of delivery at info@birdergiftshop.com.
Lost or Damaged Items
We partner with Printify to ensure your items are produced and shipped with care. However, if your order is lost or arrives damaged, please contact us at [your email address] with your order number and photos of the damaged product, if applicable. We will work with you to resolve the issue promptly.
Questions?
If you have any further questions about shipping or your order, don’t hesitate to reach out to us at info@birdergiftshop.com.
Thank you for shopping with us!